Owner KPIs

A clear owner dashboard for revenue, renewals, dues, attendance trends, and churn risk — without chasing staff.

/gym-software/features/owner-kpisBuilt for India-first opsDesigned for retention
Ideal for
  • Owners managing remotely
  • Multi-branch gyms
  • Gyms wanting data-driven decisions
Outcomes

What improves when you use this feature well.

  • Owners always know what’s happening
  • Better decisions with consistent reporting
  • Early detection of churn and revenue leaks
  • Less dependency on staff “manual reporting”
What you get

Key capabilities included.

  • Revenue snapshot: daily/weekly/monthly
  • Renewals due (7/14/30 days) + projections
  • Dues pending + collections performance
  • Attendance trends + churn-risk list
  • Top plans and renewal patterns
  • Exports (CSV) for deeper analysis
Key workflows

Clear, repeatable flows so staff doesn’t improvise.

Owner: weekly health check
  1. 1Review revenue trend and renewal pipeline
  2. 2Check dues aging and assign follow-up priority
  3. 3Open churn-risk list (missed days) and trigger win-back actions
  4. 4Review staff performance summary (optional)
Controls & permissions

Stay consistent. Reduce mistakes.

  • Owner-only access to sensitive financial reporting (recommended)
  • Export permissions (manager/owner only)
  • Optional: limit staff views to operational screens only
What you can track

Track what matters week to week.

  • MRR-style revenue trend (if applicable)
  • Renewal forecast accuracy
  • Churn-risk list conversion (members who returned)
  • Cash vs digital revenue split
Integrations (now / later)

Connect the feature to your workflow.

  • CSV exports for accountant / BI tools
  • Scheduled KPI digest via WhatsApp (automation hook)
FAQ

Common questions owners ask.

Can I export reports for my accountant?

Yes. You can export key data (transactions, dues, renewals) as CSV.

Will this help reduce churn?

Yes. Attendance-based churn signals + win-back actions help you intervene earlier.