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Membership & Bookings
A member-friendly view: digital membership card, expiry status, bookings, reminders, and simple support access.
/gym-software/features/membership-bookingsBuilt for India-first opsDesigned for retention
Ideal for
- • Gyms offering classes or appointments
- • Gyms wanting a modern member experience
- • Owners reducing manual coordination
Outcomes
What improves when you use this feature well.
- Members feel more organized and valued
- Fewer “expiry confusion” messages
- Higher attendance and class participation
- Reduced manual front-desk workload
What you get
Key capabilities included.
- Digital membership card (status + expiry)
- Class/PT booking + reschedule + cancellation (policy-based)
- QR check-in (if enabled)
- Notifications/reminders for bookings and expiry
- Support / feedback ticket entry (simple)
Key workflows
Clear, repeatable flows so staff doesn’t improvise.
Member: renew reminder → booking → visit
- 1See membership status and expiry
- 2Book a class/PT session for the week
- 3Get reminder notification
- 4Check-in at gym using QR (optional)
Controls & permissions
Stay consistent. Reduce mistakes.
- Booking policy rules (window, cancellation lock time)
- Owner controls what modules members can access
What you can track
Track what matters week to week.
- Booking utilization (booked vs attended)
- Member engagement (frequency of bookings/visits)
- Support tickets volume and resolution patterns (optional)
Integrations (now / later)
Connect the feature to your workflow.
- Push notifications (app)
- WhatsApp reminders (automation hook)
FAQ
Common questions owners ask.
Do members need the app for this?
This feature is best in the member app, but reminders and links can also work via WhatsApp depending on your setup.
Can members see their visit history?
Yes, if QR attendance is enabled, members can view their visit history.