Done-for-you onboarding
Switch without downtime: import data, set up plans, train staff, and run in parallel so everything stays smooth.
- • Gyms switching from existing software or spreadsheets
- • Owners who want a guided rollout
- • Teams that need training and support
What improves when you use this feature well.
- Fast go-live with minimal disruption
- Staff adoption (less resistance, fewer mistakes)
- Clean data from day one
- Less owner stress during switching
A switch fails when staff doesn’t use the system. Onboarding is designed to prevent that.
- Member import (CSV) + validation checks
- Plan setup and billing configuration
- Receipt format + basic branding setup (optional)
- Staff training + front-desk SOP playbook
- Parallel run period (14–30 days) to de-risk the switch
- WhatsApp support for fast resolution
Clear, repeatable flows so staff doesn’t improvise.
- 1Week 1: import + plan setup + device setup
- 2Week 2: staff training + start parallel run
- 3Week 3–4: finalize SOP + disable old process
- 4Ongoing: WhatsApp support + check-in to ensure adoption
Stay consistent. Reduce mistakes.
- Owner/admin access for setup steps
- Read-only mode for staff during training (optional)
- Data change tracking during parallel run
Track what matters week to week.
- Staff adoption (actions/day, renewals processed, follow-ups completed)
- Data completeness (missing phone numbers, expiry dates, etc.)
- Support ticket patterns (what staff struggles with)
Connect the feature to your workflow.
- CSV import/export flows
- WhatsApp support + onboarding checklist sharing
Common questions owners ask.
If your old system can export CSV (or you have spreadsheets), import is straightforward. We validate data before go-live.
Training + SOP + parallel run removes fear and confusion. After that, the system becomes the default workflow.
Sell products cleanly with POS billing, stock alerts, bundles, and goal-based recommendations to increase upsells.
No more features in this direction.